Last updated: November 2026
This policy explains what personal information ShoreStroke Paddle collects through tidecraftpaddle.com, how we use it and the choices you have.
Information we collect
- Details you send us, such as your name, email, phone, business name and location in a dealer application or contact message.
- Order information, including shipping address and purchase history.
- Basic technical data such as browser type and pages visited, collected to keep the site working and improve it.
How we use it
- To review dealer applications and manage dealer accounts.
- To process and deliver orders and handle returns and warranty claims.
- To reply to your questions.
- To send product or season updates if you have asked to receive them.
Sharing
We do not sell personal information. We share it only with service providers who help us run the business — such as carriers and payment processors — and only as needed to provide that service, or where required by law.
Retention
We keep personal information only as long as needed for the purposes above or as required for accounting and legal reasons.
Your rights
You can ask to access, correct or delete the personal information we hold about you, or opt out of marketing emails at any time, by writing to sales@tidecraftpaddle.com.
Changes
We may update this policy from time to time. The date at the top shows the latest version.